INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do your lab-grown diamonds come with certifications?
Yes, we offer IGI certification for lab-grown diamond rings that are over 1 carat. For diamonds below 1 carat, certification is available for an additional fee of USD 94. We provide these certificates to ensure transparency and authenticity, which can also be used for jewelry appraisal purposes.
What are lab grown diamonds or lab created diamonds?
Lab-grown or lab-created diamonds are artificially produced in a laboratory, using advanced techniques that replicate the natural diamond formation process. They possess the same chemical, physical, and optical characteristics as mined diamonds. The two main methods are High Pressure, High Temperature (HPHT) and Chemical Vapor Deposition (CVD). These diamonds offer an ethical and environmentally friendly alternative to traditional mining, avoiding the associated conflicts and ecological impacts.
What is your return policy?
We have a 30-day return and exchange policy. If you have any questions or need instructions regarding returns, please contact us. Please ensure that you return the ring with its original packaging.
Do you customize the ring?
Yes, We do provide customization on rings. Contact us now!
Select your desire Diamond and find out the perfect size of it.

CONTACT US NOW

    CALL Us

    (250) 667-4943

    Location

    North Terminal Avenue, British Columbia Nanaimo, Vancouver island Nanaimo,Canada

    Email Us

    customercare@diamondvishwa.com